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Name Jill Garland

Occupation/Title Snr Manager e-Sales Operations

Company/Organisation RAMS Home Loans

State NSW

Age 34

Star sign Libra

Describe a typical day?. I try to do some exercise before work which recently has involved walking for around 45 minutes at 6am. This gets me motivated for the day. I arrive at work around 8.15, read through any e mails and then try to plan my work for that day.

My role at RAMS Home Loans is very much analysing results, identifying which staff members look like they are going to make budget for that month, which do not, what are the reasons, and discussing strategies with them to improve results. At RAMS my job is to drive sales volume whilst minimising costs, so a typical day is geared around this.

What’s the best part of the job? The people I work with and reaching our targeted budget.

What’s the worst part of the job? Not hitting budget, and having to read e mails!

What was your first job & how much was in your first pay packet? Filing Clerk for the Scottish Dental Estimates Board From memory the pay was around ?8,000 per annum.

What did you want to be when you grew up? A chef!