How to get what you want at work!
Jen Dalitz, founder of Sphinxx.com.au for women in leadership has these top tips for having your boss eating out of the palm of your hand.
1. Create value for your organisation – which may be about selling and
creating revenue, or it could mean simply coming up with better, cheaper,
faster ways of doing things or ways to stop doing things that cost your
2. Be part of the solution, not part of the problem. I don’t want my
team members coming to me to simply tell me what’s wrong; I want them to do
some thinking too about how to fix it. Problem solving skills are a key
leadership trait and the first thing most managers look for in determining
3. Put your hand up for the tough stuff, such as dealing with customer
complaints, stepping up to fill temporary vacancies or cover your boss when
she goes on leave, or working on strategic projects.
4. Show a willingness to stretch and grow your skills. Read books,
articles, websites etc that are relevant to your role or your organisation,
and share what you find with your boss and your team.
5. Manage upwards by communicating regularly, succinctly and before you
are asked! Give your stakeholders regular updates on how you’re progressing
with projects and issues that impact them, and run a policy of no surprises
so your boss hears about hot topics first hand before they hit the
grapevine. A simple one-paragraph email will suffice – it will make you
look good and your boss look even better!
6. Service your customers and your stakeholders. This isn’t rocket
science – it’s simply a matter of doing what you’re asked to do and
following through on anything you say you’ll do. You can talk the talk, but they won’t really trust you til you walk the walk.
7. Finally, ask for the promotion, pay rise or whatever it is you want.
After you’ve done all of the above, it will be a no-brainer!
Jen Dalitz is a business consultant, farmer, mother and author and
founder/SheEO of www.sphinxx.com.au
community dedicated to advancing women in leadership and author of Little
Wins for Working Women, $19.95.
ASK JEN – advice on career building. The top three reader questions to be published next month will receive a copy of Jen’s gorgeous book, “Little Wins for Working Women”.